Privacy policy

At eDukaan.Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through our payment providers)

  • Order history

  • Device, browser, and IP address for security and analytics

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Prevent fraud and maintain the security of our store

  • Comply with applicable legal obligations

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers, such as payment processors, shipping partners, website hosting providers, and analytics services, when necessary to operate our business or comply with legal requirements.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is completely secure.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information where permitted by law

  • Opt out of receiving promotional emails by using the unsubscribe link

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the contact information provided on eDukaan.Store.